PARTS & REPAIRS

YES, we repair OTHER company's chimes.
Many retail chimes are NOT made to withstand changing weather seasons.
We will rework your chime to our standards.
Please EMAIL DeeAnn @ chimegarden33@gmail.com about your needs.
Foreign chime repair FLAT RATE $90. (includes return shipping)

For chimegarden chime & bell needs please EMAIL answers to the following questions about your chime.
THESE ANSWERS ARE NECESSARY FOR ME TO SEND YOU THE CORRECT ROPE LENGTHS & ADDT'L MATERIALS.

PLEASE INCLUDE YOUR ADDRESS with these answers.
THANK YOU for taking the time to send COMPLETE ANSWERS!

  • if all aluminum, how many pipes, what diameter are pipes & woodtop or stonetop?
  • if copper/aluminum MIX, how many pipes & what is the diameter & kind of metal of the shortest pipe?
  • are eyelets snug in pipes?
  • are the wood parts in good condition?
  • if your chime is a contraBASS (2&1/2"pipe): what is the length of the longest pipe?
  • what is the problem? If windcatcher broken, why?-- is it hitting the house? did the dog attack it?

If you are UNABLE to email me from this page, PLEASE TRY AGAIN FROM your smartphone, blackberry or HOME computer!! OR COPY & PASTE: chimegarden33@gmail.com. I am NOT attached at the hip to my phone so E-MAIL is the BEST way to reach me. I will respond within 24 hours (UNLESS out-of-town for a show: check SHOW SCHEDULE.) IF YOU CALL ME & LEAVE A MESSAGE or we even have a conversation, PLEASE send email ALSO!!

repair rates
REPLACEMENT ROPE ONLY w/ instruction is NOW $15.
(since 2011)
If you need rope b4 your chime is 7-10yrs old, it is MOST LIKELY hanging too high! Windchimes are NOT kites! The windcatcher should hang NO HIGHER than 5' off the ground. Take a look at our AWESOME treeHOOKS to lower your chime!! You can use them off the rope or bungee already suspending your chime OR under a deck or off a bracket!

Replacement windcatchers range from $15 - $30.
Replacement stonetops are $40 plus shipping.
Complete rework/refresh from $30 - $90 (most likely UNnecessary until after 20yrs old)
Woodtop to Stonetop conversion is $60 - $90 (depending on which chime).